"Imagine enabling customers to cobrowse a website with friends – without clunky browser plugins. Imagine two-way forms that help users complete gnarly virtual paperwork – without Java applets. Imagine a warehouse that phones suppliers when inventory is low."
All of those things are possible with the CEA Feature Pack. If you are just getting started, check out this link which links to some of the good content within this blog...and watch this video to learn of other great ideas like those above.